Overview in the tourism and hospitality industry the success or failure of our businesses and destinations depends on service some however deliver consistently higher levels of customer service. Travelers after all have a ton of options when they leave home top notch customer service is often the difference between choosing you or choosing your competition and most of the time it . Excellent customer service is vitally important in the hospitality industry its the first point of contact between for example the hotel guest and the representative of the hotel it is the first opportunity an establishment gets to impress and create a lasting great impression. Jobs in hospitality and tourism are all about providing friendly efficient and attentive customer service consequently excellent communication skills patience and a friendly nature are essential for you to thrive in these industries. Customer service is the essence of the hospitality industry the importance of customer service in hospitality is stressed in professional courses as well as on the job training modules since aspiring hoteliers restaurateurs and others in the industry need to be well aware of its significance and implication for successful business operations
How it works:
1. Register a Free 1 month Trial Account.
2. Download as many books as you like ( Personal use )
3. No Commitment. Cancel anytime.
4. Join Over 100.000 Happy Readers.
5. That's it. What you waiting for? Sign Up and Get Your Books.